What it Means to Talk Like a Leader – Revisited

This is episode 99 of Talk Like a Leader. I’ve got some great guests coming in the next few weeks. So, I’m taking a chance to look back a bit and summarize this week. In this episode I’m revisiting my thoughts on what it means to talk like a leader from nearly two years ago. […]

You Can Never Be Too Clear

As George Bernard Shaw said: “The single biggest problem in communication is the illusion that it has taken place.” As a leader, it’s easy to tell people something one time or send a single email and assume that they got the message. If you want to be a great communicator, that’s a bad plan. In […]

The Seven Deadly Sins of Conflict Resolution

Conflict and other difficult conversations are not fun and often don’t go well. They often don’t go well because we do things during the conversation that make the conflict worse rather than better. In this episode, I’ll address seven things we often do – Seven Deadly Sins of Conflict Resolutions – that make the conversation […]